Robotic Process Automation is one of the most important layers of Digital Workforce concept which can serve corporations as an innovation advantage.
RPA is an emerging technology designed to automate the repetitive, high-volume-but-low-value tasks employees are doing on their desktops — by getting software “robots” to do them instead.
By automating tedious admin like form-filling, copy-pasting and systems-integrating, RPA theoretically frees up people to concentrate on more high-value work.
RPA bots “mimic” human action and work just like an employee, completing tasks through user interfaces in the existing applications. RPA bots work by communicating at the interface level rather than at a machine level, and they can be easily implemented without any programming knowledge, the need for an additional IT infrastructure, investment, or intrusive change in your systems. It is a revolutionary technology for today’s business world since it can work non-stop and error-free eliminates the use of paper and provides significant cost advantages.
This innovative technology powered by Artificial Intelligence and Machine Learning enables the software bots to perform repetitive, rule-based processes and tasks performed by human operators today. RPA bots can be considered as virtual employees. Bots can be used in unattended or an attended way without having to change your current systems or platforms. Attended bots can complete the business processes interacting with the employees. On the other hand, unattended bots can function as a touchless digital process.