AVAYA Cloud Office

Simple Communications with AVAYA Cloud Office™ by RingCentral®

AVAYA Cloud Office™ by RingCentral®; One App for All Unified Communications.

Call

⦁ Single number for all your communications
⦁ Business or toll-free number for every user
⦁ Choose minutes to fit your unique needs
⦁ Extend services to multiple countries
⦁ International calling plans
⦁ One bill, one currency

Meet

⦁ Intuitive: Escalate or start video with a single tap
⦁ Simple to use: Integrated with your calendar app
⦁ Compete: Video plus screen sharing and a virtual whiteboard
⦁ Advanced Features: Recording, remote control, echo cancellation, scalable to 200 participants

Message

  • One to one or one to many
  • Supported from virtually any device or location
  • Easily create a team for anything that matters
  • Add unlimited guest users
  • Keyword Search: Find it all in your archive
  • Append virtually any file type into a message stream

Application Integrations

Integrated with leading business platforms:

  • Easily access Pre-built apps
    • Enhance existing business systems with click-to-dial, analytics, call logging, fax from one UX
    • Productivity
    • CRM
    • Customer support
    • Automation
  • Comprehensive Google integration
  • Broad Microsoft support
  • APIs for everything –voice, SMS, messaging, meetings, fax

Analytics

  • Real-time reporting on global health
  • Monitor communications
  • Gain valuable insights
  • Improve business performance
  • Voice quality (MOS)
  • System, Calls, Users, Devices
  • Desktop & Mobile access

Fax Made Easy

  • Send from Desktop, Mobile App, e-mail
    • Preview & Print
    • Design Cover Sheets
    • Sign Faxes
  • Attach files from computer or cloud
    (Box, Dropbox, Google Drive)
  • Receive Faxes on any phone number,
    every extension can take calls & faxes,
    no need for separate Fax number
  • Receive when on the phone
  • Instant notifications by text or e-mail

Plug and Play AVAYA Devices

Zero Touch Provisioning

  • Unbox, plug in, phone instantly works
  • No onsite configuration
  • No ”craft menus” with clunky configuration screens
  • Ideal customer experience
  • Phone is pre-provisioned (by Avaya or Distributor) before sent
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