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Helpdesk Cloud

CloudOffix Helpdesk Cloud is an omnichannel helpdesk software solution that simplifies customer support operations and enhances the omnichannel experience.

CloudOffix Helpdesk Cloud software enables the seamless creation of tickets from various sources, such as incoming emails, live chats, social media accounts, website forms, and manual entry by agents. Tickets can be easily prioritized, categorized, and assigned to the relevant team members, providing a unified and streamlined approach to customer support. No need to switch between multiple tools! Manage customer interactions and deliver exceptional service across all channels!

Helpdesk Cloud Replaces;

  • Zendesk
  • Freshdesk
  • Zoho Support
  • Jira


  • Slack
  • Wix

Helpdesk Cloud Includes;

  • Ticket Managment
  • Livechat
  • SLA Managment
  • Self-service documentation


  • Social Collaboration
  • Website Builder
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