AI-first contact center: simple to use and easy to deploy.
RingCX is an integrated UCaaS + CCaaS solution for a better Customer Experience. RingCX is a simple-to-deploy offering that combines RingCentral’s central UC services — including message, video, phone, SMS, and fax — with a contact centre bolstered by a generative AI feature set.
The next-gen AI-powered solution offers a complete, native omnichannel experience and enhances customer journeys.
RingCX is also integrated with RingCentral’s UCaaS platform, RingCentral MVP, for a unified employee and customer experience.